Clarity Locums | Locum Agency Menu

FAQs

UK & NI FAQs

LOCUMS

How does it work?

Locuming with Clarity is easier than ever. Register online in seconds, set your postcode and your maximum working distance range, and relevant vacancies will be pushed to you in real-time. View, apply and book within seconds!


Is there a cost to register/work as a locum with Clarity Locums?

No!
Registering with and working through Clarity is completely FREE.


Do you take a commission or ‘cut’ from my wage?

No!
You’re paid directly by the pharmacy so you’ll receive the full rate of pay that the pharmacy is willing to offer.


How am I paid for a shift after working through Clarity Locums?

This varies for each client. Some clients may pay you in person via cheque or cash, while some will setup your account so you’re paid directly via BACS transfer at the end of the month.


Am I allowed to register with Clarity if I’m already registered with another agency/platform?

Of course. You can register with as many agencies as you wish. You can decide who you want to work for and which agencies/platforms you want to use. We will however, strive to be the best agency/platform you use.


How can I submit an enquiry to Clarity?

If you need to ask a question or enquire about a shift for example, just open our chat window at the bottom right hand side of the App or website - one of our team will be on hand to assist you within minutes.


How do I cancel a shift with Clarity Locums

If you need to cancel a shift we would ask that you attempt to source an alternative locum.

If this is not possible, and the booking is outside of three working days (Monday to Friday excluding bank holidays), you can request a cancellation via the website by clicking the "Request Cancellation" button. To submit the request will need to provide a reason for the cancellation. Once this request has been submitted your day will be cancelled.

Cancellations with less than three working days' notice must be rung into the office on 028 9142 2076 and followed up with an email to confirm the request.

It is your responsibility to follow the steps below to ensure your cancellation is communicated to the agency and that confirmation of cancellation is received.

Phone

Please call the office on 028 9142 2076. Out of hours, please transfer to the emergency line and wait for an answer. You cannot leave a voicemail under any circumstances. You must speak with a member of staff.

Email

Please email the staff member you spoke to in step one to confirm the cancellation. Your cancellation is only complete once you have received an email from Clarity Locums confirming your cancellation. Cancellations with less than three days' notice must be accompanied by a sick note or a full explanation of the circumstances that have led to the short notice cancellation. Repeated short notice cancellations will result in disciplinary action against you and may result in termination of your account with Clarity Locums.


EMPLOYERS

How do add a shift or vacancy?

Clarity makes it easier than ever to book a locum. You can login to manage all of your own shifts or simply email us with your requirements and let us handle the rest. Whether you’re a single pharmacy independent, or a large chain multiple with a group of rota coordinators, Clarity will meet every requirement.


Can I get a locum pharmacist or technician even at short notice?

Of course. Clarity offers the most rapid vacancy notification platform available anywhere - within seconds listing a shift, it is immediately pushed to all of our pharmacists within the locality. We also, always have a pool of locums ‘on-call’ for last minute and emergency shifts.


Can I manage my own locums via the Clarity platform?

Yes, you can login to manage your own bookings, add as many branches as necessary and list as many shifts as you require. You’ll be immediately notified of new applications, where you can view and book yourself as appropriate.


Will you confirm with me before booking the locum?

We never book a locum without confirming with the client first. You’ll be asked to confirm the applicants for each of your shifts via email, or you can manage your pending applications via the client dashboard area.


How do I book a locum during weekends or holiday periods?

Clarity remains ‘always contactable’ via telephone or email. If however, you need to list a shift during a holiday period or other emergency, our client login facility gives you full control of your account and bookings. You can be confident that as soon as you list a new vacancy, it is automatically distributed to our relevant audience.


Need anything?

First of all check out our FAQs section, it might just have what you need.

ROI +353 1 532 5441 | UK +44 2033227225 | NZL + 64 27 220 0494
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