On-Site Presence & Punctuality: Key Expectations for Locum Pharmacists

At Clarity Locums, we deeply value the dedication and professionalism our locum pharmacists bring to every shift. Your commitment to high-quality patient care and pharmacy operations is the backbone of our continued success with client pharmacies across the UK and Ireland.

To help maintain the highest standards and ensure a safe, compliant, and smooth working environment, we want to gently remind all locums of two fundamental expectations: on-site presence and punctuality.

The Importance of On-Site Presence During Your Shift

One of the most critical responsibilities for any locum pharmacist is being physically present in the pharmacy throughout your scheduled shift. Unless pre-agreed with the supervising manager, leaving the premises during your shift is not permitted - particularly when you are the sole pharmacist on site.

Why is this so important?

• Pharmacies cannot legally operate without a qualified pharmacist on the premises.
• Even a brief, unapproved absence can disrupt operations and potentially put patient safety at risk.
• Absences may result in regulatory breaches, with serious implications for both the pharmacist and the business.

If an emergency arises or you find yourself in a situation where leaving the pharmacy seems necessary, please notify both the store manager and our Clarity Locums support team immediately. We are here to support you and work towards a safe and professional solution.

Punctuality: Starting Strong, Every Time

In recent weeks, several clients have reported late arrivals for shifts. While we understand that delays can occasionally happen due to traffic or unforeseen events, consistently arriving on time is a basic - yet essential - standard of professional conduct.

Being punctual shows:

• Respect for the pharmacy team, who are counting on a smooth shift transition.
• Commitment to patient care, by ensuring consistent and uninterrupted service.
• Reliability, which clients notice and appreciate - and which strengthens your professional reputation.

We recommend double-checking your confirmed shift time and location in the Clarity Locums app in advance. Make travel plans early to allow for delays and set reminders to ensure you're fully prepared. For extra support, check out our recent blog post on our new "Running Late" feature in the app:

Read more here

A Reminder Rooted in Professionalism

We know our pharmacists hold themselves to high standards - and we share this reminder not to criticise but to reinforce our shared responsibility in delivering safe, compliant, and professional care.

Serious breaches in on-site presence or punctuality may carry regulatory consequences, so we urge all locums to remain vigilant and proactive in meeting these core expectations.

Need Help? Just Ask.

If you're ever uncertain about what to do during a shift or face an unexpected issue, please don’t hesitate to contact our support team. We're here to help - always.

Thank you for your continued professionalism, reliability, and excellence. Together, we’re delivering safe, effective pharmacy care across every shift.